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SoftBank Group has suspended production of its Pepper robot, restructuring underway.

SoftBank Group has suspended production of its humanoid robot Pepper, an emblem of the group a few years ago, and restructuring is underway in France at SoftBank Robotics Europe, AFP learned on Tuesday.
“Since August 2020, we have temporarily suspended production of Pepper but we are ready to restart it at any time, depending on the level of stocks” and demand, told AFP, a spokeswoman for SoftBank Group, confirming press information.

“Pepper is basically operating as a rental service, so we don’t need a lot of new units,” she added.

It did not wish to disclose the number of Pepper units into service worldwide since its commercial launch in 2014.

Designed by the French company Aldebaran Robotics, acquired by SoftBank Group in 2012 and later integrated into its subsidiary SoftBank Robotics, Pepper is a 120 cm tall talkative robot supposed to express emotions with its eyes interact with humans with its touch screen.

In Japan, it is not uncommon to see him in the reception areas of stores, where he is supposed to offer information. But it is generally little used by visitors, tending instead to serve as a decorative gadget. It is also sometimes experimented with within a hospital environment to fight against the isolation of patients.

SoftBank Group had once made Pepper its actual mascot to symbolize its strategy of massive investments in new technologies.

The group continues to invest heavily in artificial intelligence companies worldwide but appears to be putting the brakes on companion robots in favor of digital platforms.

At the end of 2020, SoftBank Group had sold to the South Korean automaker Hyundai Motor 80% of its shares in the American company Boston Dynamics, a global specialist in ultra-mobile robots for handling work, for example.

The production of other Softbank Robotics models (including Nao and the Whiz robot vacuum) is not suspended, said the spokesperson for SoftBank Group.

Workforce reductions are being negotiated within SoftBank Robotics Europe, headquartered in Paris and employs around 330 people, without revealing the extent of the planned cuts.

Softbank Robotics has already reduced the size of its teams in the United Kingdom and the United States, “but it will take time to reach an agreement in France,” she further explained.

In Japan, too, the staff of SoftBank Robotics has been reduced but without resorting to layoffs, via a transfer of employees to other group divisions, according to the same source.

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